Smart, scalable reverse flows for retailers and manufacturers. Fast processing, secure inspection, and transparent disposition across MA.
From customer returns and warranty returns to end-of-life disposals and refurbishment, we provide tailored reverse logistics: collection, triage, repair routing, remarketing, and recycling coordination.
A predictable, auditable flow reduces cost and shortens time to resolution.
We lowered RMA processing time by 42% for a mid‑size retailer across MA with localized collection hubs.
Refurb program that recovered inventory value and shortened resale lead time by 3 days on average.
Consolidated multi-supplier returns into single inbound windows to reduce carrier spend.
Transparent SLAs and pricing tiers for reverse flow processing across Massachusetts.
| Service | Turnaround | Notes |
|---|---|---|
| Standard intake & triage | 48–72 hours | Includes photo capture and condition code |
| Refurbishment lane | 72–120 hours | Parts availability affects timing |
| Express audit | Next-business-day | Premium fee, limited capacity |
Our local account managers coordinate pickups, exceptions, and settlement. Single point-of-contact and weekly performance summaries keep teams aligned.
Yes — we offer cross-dock consolidation to reduce handling and accelerate disposition.
We support API and batch integrations for inventory, RMAs, and disposition events.
